General users
Gearbox User Limit Sessions
At Gearbox, we prioritise the security and integrity of our application to safeguard user data and maintain confidentiality. One of the key measures we implement to enhance security is the restriction of user sessions to one session only. This ...
Two Factor Authentication (2FA)
Overview Gearbox allows you to enable Two Factor Authentication (2FA) on your Gearbox account using the Microsoft, Google or other Authenticator apps for additional security of your account. If you have a preferred Authenticator application or do not ...
External & Internal Mechanic User Permissions
Overview Gearbox has 2 types of Mechanic user to cater for Internal and External service providers. Internal Mechanic users have access to vehicle information and history, may create and complete Service, Repair, Tyre and Inspection Jobcards (Printed ...
Gearbox User Labour Rates
Overview Gearbox allows Mechanic Labour hours to be recorded on Service, Repair, Tyre and Inspection workorders. The hourly rates are set individually for each Gearbox user. The hourly rate is for the workshop charge out rate, not payroll rates. ...
Setting Purchase Order Limits
Overview Gearbox can restrict Standard Users to individual purchase order expenditure amount. If a users creates a Purchase Order that exceeds their limit, Gearbox users with Admin or Manager permissions in the Parts module will receive an email ...
Security Email Notifications
Gearbox blocks a user when failing to login after 10 attempts. This email notification will be sent to Gearbox users in your account with Administrator level privilages.
User Permission Levels
Overview Gearbox provides different user access levels to limit who can view, edit and delete specific data. You can select a user template or create custom permissions for each section in Gearbox. Gearbox users can be assigned the following ...
Locked User Notification and Resolution
Gearbox will automatically lock an account when a user unsuccessfully logs in 10 times, they will receive an alert informing them: An email will also be sent to all Administrators within the Gearbox system along with an email to Gearbox Support. To ...
Adding Gearbox Users
Overview Gearbox enables you to create and manage your users, with each user type capable of having various User Permission Levels classified by a license, each associated with different cost rates. For further details on the different user types in ...